OPTIMISATION

E15 is our client focussed insights and analytics platform, supported by a community of data professionals who collaborate with clients to deliver next generation insights. By using advanced analytical methods and proprietary data, E15 helps organisations drive business growth, innovate, and make informed decisions.

The solution leverages technology to deliver current data, analytics, and reporting, enabling organisations to optimise their operations, allocate resources more effectively and improve the overall experience for employees and customers.

YOUR MONTAGE

Recognising that no two clients have the same data and insight requirements, E15 is committed to understanding both their current and future information needs. This allows us to provide data-driven, customised recommendations that help organisations adapt to market trends and the evolving demands of their customers. We refer to this approach as Your Montage.

To support this initiative, we developed Montage, which transforms complex data into clear, actionable insights through bespoke business intelligence and data visualization tailored to our clients' specific needs.

EFFECTIVE ANALYTICS AND STRATEGIC PLANNING

Translating client intrinsic information such as customer satisfaction results, SLA progress and EPOS data, helps organisations grasp service trends and patterns that otherwise might go unnoticed. Our clients inform us that visual context is crucial for effective analysis and strategic planning.

E15-Montage provides personalised data visualisation which caters to the specific needs and preferences of users, fostering greater engagement with client data. We know that when users interact with tailored reports, they are more likely to understand, use, and benefit from the insights provided.

FORCASTING EFFECTIVELY

E15 leverages data science and predictive analytics to analyse historical information for accurate forecasting. By identifying patterns in service usage and performance, we can optimise resource allocation and personnel scheduling. Our proactive approach allows us to anticipate potential issues before they arise, enhancing client resilience by minimising downtime and reducing unplanned costs.

Personalised insights enable swift identification and correction of inefficiencies, reducing risks and driving continuous operational improvement, through data-driven decisions. Organisations using E15-Montage will gain a competitive advantage through rapid, confident decision-making in their respective markets.

CONTACT US

Ben Dawson- Head of E15 at Compass One

At Compass One, we offer a wide range of services to a broad spectrum of clients. We pride ourselves on supporting our clients to see through the complexity of our operations by bringing the data that matters into one place to enhance our processes, increasing value.

Join our exciting journey – contact us to see how we can help!